Help Articles
Why can’t I log into my account?
There could be several reasons for this.
1. Most likely, you have entered the email address or password incorrectly.
2. If this is the first time you have signed in with Facebook, you will need to click the "Sign in with Facebook" button to log in.
3. If you still can't log in, you can reset your password. Click on "Sign in" in the top right corner of our homepage, then select "Forgot your password", enter your registered email address in the box provided and you may receive the reset email with a link to create a new password.
Please also check your junk mail folder if you cannot find our email.